Digital Transformation for Telcos

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Transforming Core Operations for Telcos

Communication Service Providers (CSPs) have to transform and simplify their operating model in order to match rising customer expectations and deliver it with a fluid digital model. The challenge is how to manage this radical change across front and back office; providing a revamped digital customer experience (mobile first or mobile-only) and digitized operating model (data-driven, automated, and simpler).

Digital Transformations are challenging. Draw on our understanding of the digital economy as well as leadership in business transformation and organization change.