Transforming Core Operations for Telcos
Communication Service Providers (CSPs) have to transform and simplify their operating model in order to match rising customer expectations and deliver it with a fluid digital model. The challenge is how to manage this radical change across front and back office; providing a revamped digital customer experience (mobile first or mobile-only) and digitized operating model (data-driven, automated, and simpler).
Digital Transformations are challenging. Draw on our understanding of the digital economy as well as leadership in business transformation and organization change.