Michael Harrington

Principal, Public Sector, UK

“That our clients continue to seek our views and introduce us to more clients is testimony to the impact we have.”

What is the most exciting project you have worked on at Capgemini Consulting?

I am passionate about border management, and I have a keen interest in being at the heart of global innovation in this area.  Before my ten years at Capgemini, I was an Army officer, an experience that laid the foundations of my knowledge and experience in this domain. The most exciting projects I have worked on recently have all had to do with converting innovative and leading thinking into real solutions for our clients.  For example, I helped support the creation of Smart Zones in Heathrow airport with UKBA. I also helped design and implement the operating model for how the UK border will work.

In what way do you feel you have contributed to the industries in which you have worked?

Making results happen. I have excelled in bringing together different areas of the border management sector, academia, and third party organizations to ensure that working practices are as effective, efficient, and resilient as possible. I have pushed to make these concepts global through the use of our Border Management Forum so that all of our clients around the world have access to our cutting edge thinking and practices. The fact that our clients continue to seek our views and introduce us to more clients is testimony to the impact we have

Through your career at Capgemini Consulting what skills, experiences and primary areas of expertise have you gained?

Core consulting skills have been key to my success with clients.  Due to Capgemini Consulting's range of clients and worldwide reach, our Global Border Management team has built ground breaking expertise in Border Management. Our international expertise, credibility, and presence have allowed us to shape the Border Management strategies of nations around the world.

Apart from client projects, in what other ways have you contributed internally to develop Capgemini Consulting? How has this benefitted you?

One of my responsibilities is to shape and drive our business.  I have had a number of leadership roles with Capgemini Consulting. This has included leading a 100-member operations and sales team with revenues of over £25m. Now that I am in a much smaller sector team, I am more focused on supporting our international colleagues as we shape, sell, and deliver border management projects.  One of the initiatives I lead is our Border Management Forum where we invite a dozen select clients from across the world to Les Fontaines to discuss current and future border management issues with academics and practitioners.

Why did you join Capgemini Consulting? From your personal standpoint, what makes Capgemini Consulting unique?

Capgemini Consulting has a superb global Border Management team.  We have an unrivalled depth of experience and expertise across the globe.  For me, having such a uniquely knowledgeable and effective team makes Capgemini Consulting a fantastic place to work.  It is genuinely fun and exciting to be part of a team that is converting innovative, leading thinking into practical results.

What do you do in your spare time?

Playing cricket in the garden with my children and mountaineering take up most of my spare time. Every July I go on the annual Oxford and Cambridge pilgrimage to Lourdes.  My remaining time is spent reading military history and border management books and articles.