Martin Hanlon

Principal, Technology Transformation, USA

“Traditionally consultants are focused on helping clients compete more effectively within their industry.  Increasingly, our work has been about helping our clients redefine their industry.”

What is the most exciting project you have worked on at Capgemini Consulting?

There have been, and continue to be, a lot of exciting projects.  Technology is the biggest force for change in modern business. Most of what we focus on in the Technology Transformation practice is helping our clients think differently about their business, challenging them to innovate their business models, products, and services, and defining the operating capabilities required to run the business.  As I write this, I am leading a Business Technology strategy engagement for a $20Bn division of a global Life Sciences client and working in collaboration with MIT on research in Digital Transformation.

In what way do you feel you have contributed to the industries in which you have worked?

I've worked across many industries, something I like to do.  Traditionally consultants are focused on helping clients compete more effectively within their industry.  Increasingly, our work has been about helping our clients redefine their industry.  Personally I feel this is the future of consulting - we will do a lot less work helping clients execute better and a lot more work redefining their role in the value chain and differentiating their customer and market propositions.

Through your career at Capgemini Consulting what skills, experiences and primary areas of expertise have you gained?

I've done a lot of work on big business and technology transformations in global companies.  I've built up my experience with Business Technology Innovation (using technology to redefine business) as well as Business Information Strategy (helping business leaders think strategically and holistically about business interactions and information flows).  As a result, I've developed skills associated with strategy development, leadership, and business transformation.

Apart from client projects, in what other ways have you contributed internally to develop Capgemini Consulting? How has this benefitted you?

I'm one of our North America Technology Transformation practice leaders. As such, I have sales and practice management responsibilities as well as an engagement leadership role.  I'm involved in Capgemini Consulting's global initiative around Digital Transformation, so I work closely with MIT.  For me, the interesting part of this profession is the variety of work and the need to keep on learning, to keep on thinking, and to challenge oneself to keep developing.

Why did you join Capgemini Consulting? From your personal standpoint, what makes Capgemini Consulting unique?

I joined Capgemini a long time ago (about 15 years back!).  I joined because of the opportunity and I stayed because of the flexible culture.  I started in the UK and moved to the US about 10 years ago.  I think there is a huge opportunity at Capgemini Consulting - we're relatively small in the US which gives us a huge opportunity to grow and develop the business.  Because we are part of a larger group, we have the funds available for investments.

What do you do in your spare time?

I race motorcycles, and ride them on the street occasionally. I like photography, and I'm trying to learn to speak Italian (although that's been a work in progress for a long time!).  I'm also a bit of a social media junkie, so you can find me on Twitter, FourSquare, Yelp, Facebook etc.