Executives see a large gap between the current state of Digital Transformation across their extended global value chains and what they expect to see in just 5 years from now. Those are the results of a global research study conducted by Capgemini Consulting and GT Nexus. Digital Transformation is one of the most important business trends of our time. A lot of research has already been done on this topic. Most research has examined Digital Transformation within organizations, or between organizations and their customers.
But in today’s globalized and outsourced world, an organization’s success is no longer dependent on its own efforts alone. Today, the success of an organization depends largely on how effectively it can orchestrate a vast, global network of supply chain partners to deliver goods and services that meet the needs of individual consumers.
Which means that in order to undergo a successful Digital Transformation, an organization is now largely dependent on the Digital Transformation of every partner along its value chain and the Digital Transformation of all the processes and information flows between those different partners. In other words, the Digital Transformation of an extended value chain can only be as robust as the Digital Transformation of its weakest link.
Our cross-industry study with 337 executives in over 20 countries reveals expectations on digital transformation.