Operations Renewal

Companies in the telecom, media and entertainment industries face challenges to grow their top line whilst also continually increasing operational efficiency to enhance margins.

As a leader in business transformation with extensive industry knowledge, Capgemini Consulting has extensive experience in re-engineering operations to create sustainably efficient organizations.

Our Expertise and Unique Approach

Capgemini Consulting offers a number of solutions focused on sustainable operations efficiency and functional performance optimization. We help you increase profitability and access opportunities to invest in customer and expansion initiatives.

Focused on digital renewal, our solutions include:

  • Sustainable efficiency programs to ensure your company can maintain current operations while enhancing capacity and resources to address new challenges
  • Green Telco strategy formulation to help you become active in the low carbon economy through positioning and partnership strategies, product and service selection and business cases
  • Business Information Management (BIM) solutions to provide the strategy, architecture and design of information processes.  The right BIM solutions improve your business processes and help you understand customer trends.

Track Record and Value Delivery

Capgemini Consulting has extensive experience in delivering value for our clients through strategic and transformational projects. Key examples include:

  • Operational efficiency and effectiveness of an incumbent fixed operator
  • Customer care cost optimization and increased sustainable efficiency for a leading global mobile network operator
  • Assessment of cost reduction and revenue enhancement opportunities for a mobile network operator
  • Successful implementation of a Path to Profit project in Sweden
  • Improved operational efficiency and effectiveness for BT Group
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