Operational Excellence

In a market environment where Energy and Utilities companies need to remain competitive, cope with regulatory constraints, maintain a high utilization of aging assets and overall perform better whilst coping with talent shortage, operational excellence has become a major catalyst for the industry. We help our clients via a mix of top-down/bottom-up approach, meet the following operational challenges:

  • Operational efficiency to improve profitability (from top down cost reduction program to lean six sigma bottom up with some level of managerial transformation)
  • Global operation program (standardization of operation, identification and adoption of best practices)
  • Compliance with new regulatory requirements while maintaining maximum profitability
  • Managing the cost of replacing or extending old assets and renewing talent
  • Process rationalization and business process management

Our Expertise and Unique Approach

Capgemini Consulting’s Energy, Utilities and Chemicals practice offers an approach to operational excellence that focuses on 2 core dimensions: process optimization and organization mobilization.

In the Power and Water Utilities sector, we are particularly recognized for:

  • Retail optimization
  • Distribution performance improvement
  • Generation asset efficiency including fleet management

In the Oil & Gas sector, we are recognized for:

  • Operational effectiveness
  • Supply chain optimization
  • Business process improvements (upstream, downstream or corporate)

Track Record and Value Delivery

Through our multi-clients benchmarks and deep understanding of our sectors, Capgemini Consulting’s Energy, Utilities and Chemicals practice can support clients as they assess performance in relation to best in class performers. In recent years, we have delivered more than 20 major Operational Excellence programs for Top-20 Utilities and Oil & Gas companies across Europe, North America and China.

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