Customer Experience

Capgemini Consulting Customer Experience Blog

Opinions expressed on this blog reflect the writer’s views and not the position of the Capgemini Group

All posts for category Media

  1. Global MSS Blog: From Barack Obama Tweeting to Mitt Romney’s YouTube Channel, Social Media Has Dominated the Presidential Campaign for 2012. And Businesses Should Pay Close Attention.

    Jason Cross, a Consultant in our US  Marketing, Sales and Service practice explores the evolving use of social media by both the Democratic and Republican Presidential Campaigns, and presents valuable business insights that translate from...

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  2. The Trend in Multi Channel Marketing

    Change is the growing trend in digital today. As marketing is diversifying its face more boldly into individual needs to meet B2B and consumer demands, the number of users are not only affecting the expected ROI but are also playing a huge factor in...

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