Customer Experience

Capgemini Consulting Customer Experience Blog

Opinions expressed on this blog reflect the writer’s views and not the position of the Capgemini Group

All posts for July 2015

  1. Making Loyalty Mobile

    The Fat Wallet I have a fat wallet. Unfortunately this isn’t due to an abundance of cash, but rather an abundance of cardboard and plastic. In one section, I have four cardboard loyalty stamp cards with varying levels of completeness. In...

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