Customer Experience

Capgemini Consulting Customer Experience Blog

Opinions expressed on this blog reflect the writer’s views and not the position of the Capgemini Group

All posts for December 2013

  1. Time Poor Vs Theatre Retail

    Categories : Retail

    The pace of change in retail over the last five or so years has been arguably the fastest ever witnessed, with retailers adapting to customer demand for increasingly sophisticated services via in store, online, mobile, social and other channels....

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