Telecommunication, Media and Entertainment

Continually evolving consumer behavior, rapid network and technology developments, new business models and increasing competitive intensity are transforming the industry landscape. In the face of these changes TME companies must find innovative new sources of revenue growth whilst also increasing operational efficiency to enhance margins.

With over 30 years' experience in the sector, Capgemini Consulting’s TME team is ideally placed to help clients solve the wide range of strategic and operational issues they face  in  this complex operating environment.

Our Expertise and Unique Approach


Our TME industry approach is based on the theme of digital renewal. By focusing on five priority domains, we help your business enhance customer experience, develop a robust product lifecycle management strategy, future proof your network, standardize IT systems, and increase operational efficiency.

Supporting our approach and expertise is our TME Strategy Lab which is committed to providing leading-edge industry insights, innovative thinking and tailored strategy. The Lab benefits from a global outlook and strong links with influential academics and industry analysts.

Track Record and Value Delivery


Over 80% of the top TME leaders worldwide have benefited from our approach. We have successfully delivered over 1,000 major engagements in over 50 countries worldwide.

Our global network of consultants, with proven industry experience and drawn from leading business schools and universities, is united by a passion for the communications industries.

We work with leading players across the entire TME value chain, including fixed providers, mobile providers, integrated providers, satellite operators, broadcasters, Pay-TV operators, content businesses, internet companies, handset manufacturers and network equipment vendors.

What We Offer

Product Renewal

Capgemini Consulting offers a range of product renewal solutions focused on advanced lifecycle management.

Operations Renewal

Companies in the telecom, media and entertainment industries face challenges to grow their top line whilst also continually increasing operational efficiency to enhance margins.

IT Renewal

The telecoms sector is under intense pressure as IT spending rises while earnings margins decrease.

Infrastructure Renewal

Telecom, media and entertainment (TME) companies must introduce innovative services to survive in a rapidly-evolving industry.

Customer Relationship Renewal

As the digital age progresses, consumer behavior is undergoing a dramatic transformation. Capgemini Consulting helps clients in the telecom, media and entertainment industries take advantage of new customer relationship opportunities in the digital world.